Host Responsibility Policy


We will take the following steps to ensure that only authorised customers (section 40 remote seller – Sale and Supply of Alcohol Act 2012) are permitted to consume alcohol:

  • Confirmation of age prior to entering website
  • Confirmation of age immediately prior to purchase of alcohol via website
  • Signature required for delivery


  • We will ensure that all staff are conversant with the requirements of the Sale and Supply of Alcohol Act 2012 (the Act), which prohibits any sale of alcohol to minors (under 18’s). This will include instructing them that:
    • Anyone appearing to be under 25 years will be asked to produce identification before processing delivery of an online order.
    • Identification of the prescribed type (New Zealand photo drivers licence, a passport, NZ Access Card, HNZ 18+ card) will be requested if any doubt as to age exists.
  • Staff will be required to complete the ‘Servewise’ training offered at
  • Confirmation of age will be required upon entry into website and immediately before the sale of alcohol is completed.
  • Any person who delivers the alcohol including couriers should ensure alcohol is not delivered to anyone intoxicated or under the age of 18 years old.


A legible image of the licence or a clearly identified link to such an image will, and must, be

displayed on the internet site used to sell alcohol.


  • Staff will be instructed to be mindful of the need to manage noise so as to not disturb our neighbours.
  • Doors and windows will as much as possible be kept shut to reduce the flow of noise from the premises.
  • The exterior of our premises will be kept clean and tidy


Members of the police, compliance officers from the Medical Officer of Health, and licensing inspectors visiting the premises will be given every assistance to conduct their business.


No promotions that encourage the rapid consumption of alcohol or an excessive volume of alcohol will be initiated or carried out by any staff member.

New measures to regulate irresponsible alcohol promotions came into force on 18 December 2013. Under the Act it is an offence to do any of the following:

  • Encourage excessive consumption of alcohol. This applies anywhere – not just on licensed premises.
  • Promote or advertise discounts on alcohol of 25% or more, anywhere that can be seen or heard from outside the licensed premises. Note that:
  • It is not an offence to promote or have a discount on licensed premises of 25% or more if it cannot be seen or heard from outside the premises.
  • It is not an offence to promote or have a discount that can be seen from outside the premises if it is less than 25%.
  • Promote or advertise free alcohol.
  • Offer goods, services or prizes on condition that alcohol is purchased.
  • However, this does not apply to offers made only on licensed premises relating to the buying of alcohol.
  • Loyalty programmes where rewards or discounts are not primarily applied to the purchase of alcohol are allowed.
  • Promote alcohol in a way that is aimed at or likely to have special appeal to minors.


If you require any further information, please contact [email protected]